We have all had them when we travel. Good and bad hotel experiences. Some hotels live up to all expectations you make of them before you get there - unfortunately some seem amazing in pictures or on their website but turn out to be a BIG dissapointment! Have you ever been extremely dissapointed with your hotel? complained even? Or have you ever been more than impressed and happy with your hotel? So impressed that you go back often?
Hotels all have the same goal: to keep their customer's happy satisfied and most importantly create an enjoyable enough time that they will keep coming back to that hotel or hotel chain. Personally I have had experiences were I was so happy with the hotel and its services that I ONLY go to that hotel when I am in that certain area - it was a fantastic time! Unfortunaltely I have had one really awful experience where the hotel had mold/bugs/smelled/awful facilities/bad services/no heat/holes in the blankets etc etc.. Good thing I was only booked for one night! definitely won't be going back to that place again. Tell me about your experience?! good and bad!
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